Delivery

Home Delivery

We deliver throughout Greater Melbourne every weekday.  Order by 3pm for delivery the following day. Orders placed by 3pm Sunday will be delivered on Mondays.

Visit our UberEATS page for faster delivery.

Minimum Order

Our minimum order is $80 for any order, either for delivery or pick up at our Malvern Store. To pick up your order, just select ‘pick up’ at check out.

Delivery Charges

We charge $12 for deliveries within our local zone and $18 for deliveries further out, but delivery is free for orders over $150 delivered to any address within Greater Melbourne.

Delivery Days

Orders are generally delivered between 1pm and 6pm. While we make every effort to deliver during this time frame, we cannot guarantee timely delivery in the event of unforeseen interruptions. We will advise you via text message should there be any delay.

Earth-friendly Packaging

Our foods are packaged in compostable boxes and glass bottles. Our recycled cardboard delivery boxes are lined with woolcool insulated liners and we use gel ice packs to keep our foods safe in transit. All of these cardboard boxes, liners and ice packs are recyclable, so please return them to our drivers on your next delivery, along with any of our glass bottles.

Delivery Policies

Please be sure to enter the correct delivery address details at the time of ordering. Should you enter the wrong address, unfortunately we will not be able to re-send the order to the correct address without an additional fee. Similarly, if there is no safe place to leave your products when no-one is home, they will be returned to us and we will contact you to arrange re-delivery. In these instances a fee for re-delivery will apply. To avoid these costs, please carefully consider the delivery address you enter and ensure you give us careful instructions regarding the safest pace to leave your products in the event that you are not present at the delivery address.

Please note: we recommend that you enter a delivery address where someone will be present during the hours of 1pm and 6pm, OR that you provide instructions as to where the parcel may be left safely and protected from weather and theft. A secluded verandah or entrance foyer will suffice if you approve us to leave your delivery in your absence.

 

If you need more assistance you can always contact our team on 0423 074 770 between 8.00am – 4.00pm Monday to Friday, or via email contact@organicprovedore.com