FAQ

Do you do home delivery?

Yes – we can deliver to any address in Greater Melbourne within 30km from our Malvern store. We plan to deliver to other areas later in the year.

Do you charge for delivery?

Yes – we charge a flat rate of $12 for deliveries of $90 or over within 15km from our Malvern store and $18 for suburbs 15km to 30km away. Please contact us if we do not deliver to your postcode yet, and we will estimate a tailored delivery cost to try and meet your needs.

When do I need to order for delivery the same week?

Please get your order in by Monday 8am and we will deliver to you on Thursday of that week. We will send you a text message once delivery has taken place if you are not home. Please leave detailed instructions regarding where we can leave your order if you’re not home, especially if it’s an apartment building or access is difficult.

How do I order wholesale?

To enquire about our wholesale range of products, please send an email to hello@organicprovedore.com.

How do I find out about your catering options?

To enquire about our catering range, please send an email to hello@organicprovedore.com.
In some cases we can cater on very short notice – let us know all about your event and we will reply to you swiftly.

Any other questions?

We check our email regularly and will reply to you as soon as possible.
Send us an email or see our contact page for other options.